RICADO - Spark SIMs Offline – Incident details

All systems operational

Spark SIMs Offline

Resolved
Major outage
Started 4 months agoLasted about 2 hours

Affected

Network Connectivity

Major outage from 8:55 PM to 10:34 PM

Spark Cellular

Major outage from 8:55 PM to 10:34 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved, all sites are back online.

  • Update
    UTC
    Update

    3/4 of the Spark sites have now reconnected, we are still seeing them reconnect one at a time.

  • Monitoring
    UTC
    Monitoring

    We are seeing Spark sites slowly reconnecting.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident, it looks to be a nationwide Spark issue.