RICADO - Notice history

All systems operational

Operational

Gen 3 Web App - Operational

Gen 3 Mobile App - Operational

Precooler Technician Mobile App - Operational

Temperature Calibration Mobile App - Operational

Gen 3 Public API - Operational

100% - uptime
Feb 2026 · 99.99%Mar · 100.0%Apr · 100.0%

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Feb 202699.99% uptime
Mar 2026100.0% uptime
Apr 2026100.0% uptime
Operational

Gen 4 Accounts Web App - Operational

Gen 4 Bin Tip Web App - Operational

Gen 4 Packhouse Reporting Web App - Operational

Gen 4 Packing Line Web App - Operational

Gen 4 Packing Line Mobile App - Operational

Gen 4 Packhouse CRM Mobile App - Operational

Gen 4 Public API - Operational

100% - uptime
Feb 2026 · 99.95%Mar · 100.0%Apr · 100.0%

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Feb 202699.95% uptime
Mar 2026100.0% uptime
Apr 2026100.0% uptime
Operational

Harvest API - Operational

100% - uptime
Feb 2026 · 99.98%Mar · 99.98%Apr · 100.0%

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Feb 202699.98% uptime
Mar 202699.98% uptime
Apr 2026100.0% uptime

Metris API - Operational

100% - uptime
Feb 2026 · 99.97%Mar · 100.0%Apr · 100.0%

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Feb 202699.97% uptime
Mar 2026100.0% uptime
Apr 2026100.0% uptime

Waikato Regional Council - Environmental Data API - Operational

99% - uptime
Feb 2026 · 98.85%Mar · 99.23%Apr · 99.70%

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Feb 202698.85% uptime
Mar 202699.23% uptime
Apr 202699.70% uptime

BOP Regional Council - Environmental Data API - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026100.0% uptime
Mar 2026100.0% uptime
Apr 2026100.0% uptime
Operational

Spark Cellular - Operational

One NZ Cellular - Operational

Kacific Satellite - Operational

RexNetworks LoRaWAN - Operational

Operational

Push Notifications - Operational

SMS Messages - Operational

Voice Calls - Operational

Emails - Operational

Operational

Help Center - Operational

0800 Calls - Operational

Emails - Operational

Notice history

Apr 2026

Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
0800 Calls is back up
  • Resolved
    Resolved
    0800 Calls are back up.
  • Investigating
    Investigating
    0800 Calls are down at the moment.

Mar 2026

Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Spark SIMs Offline
  • Resolved
    Resolved

    This incident has been resolved, all sites are back online.

  • Update
    Update

    3/4 of the Spark sites have now reconnected, we are still seeing them reconnect one at a time.

  • Monitoring
    Monitoring

    We are seeing Spark sites slowly reconnecting.

  • Investigating
    Investigating

    We are currently investigating this incident, it looks to be a nationwide Spark issue.

Waikato Regional Council - Environmental Data API is back up
  • Resolved
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.

Feb 2026

Waikato Regional Council - Environmental Data API is down
  • Resolved
    Resolved

    Waikato Regional Council - Environmental Data API is back up.

  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is down
  • Resolved
    Resolved

    Waikato Regional Council - Environmental Data API is back up.

  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is down
  • Resolved
    Resolved

    Waikato Regional Council - Environmental Data API is back up.

  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is down
  • Resolved
    Resolved

    Waikato Regional Council - Environmental Data API is back up.

  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is down
  • Resolved
    Resolved

    Waikato Regional Council - Environmental Data API is back up.

  • Investigating
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.

Feb 2026 to Apr 2026

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