RICADO - Notice history

All systems operational

Operational

Gen 3 Web App - Operational

Gen 3 Mobile App - Operational

Precooler Technician Mobile App - Operational

Temperature Calibration Mobile App - Operational

Gen 3 Public API - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026100.0% uptime
Sep 2026100.0% uptime
Oct 2026100.0% uptime
Operational

Gen 4 Accounts Web App - Operational

Gen 4 Bin Tip Web App - Operational

Gen 4 Packhouse Reporting Web App - Operational

Gen 4 Packing Line Web App - Operational

Gen 4 Packing Line Mobile App - Operational

Gen 4 Packhouse CRM Mobile App - Operational

Gen 4 Public API - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026100.0% uptime
Sep 2026100.0% uptime
Oct 2026100.0% uptime
Operational

Harvest API - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026100.0% uptime
Sep 2026100.0% uptime
Oct 2026100.0% uptime

Metris API - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026100.0% uptime
Sep 2026100.0% uptime
Oct 2026100.0% uptime

Waikato Regional Council - Environmental Data API - Operational

99.52% uptime
Aug 2026 · 98.55%Sep · 99.98%Oct · 99.98%

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Aug 202698.55% uptime
Sep 202699.98% uptime
Oct 202699.98% uptime

BOP Regional Council - Environmental Data API - Operational

99.99% uptime
Aug 2026 · 99.98%Sep · 100.0%Oct · 100.0%

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Aug 202699.98% uptime
Sep 2026100.0% uptime
Oct 2026100.0% uptime
Operational

Spark Cellular - Operational

One NZ Cellular - Operational

Kacific Satellite - Operational

RexNetworks LoRaWAN - Operational

Operational

Push Notifications - Operational

SMS Messages - Operational

Voice Calls - Operational

Emails - Operational

Operational

Help Center - Operational

0800 Calls - Operational

Emails - Operational

Notice history

View current status

Oct 2026

Waikato Regional Council - Environmental Data API is back up
ResolvedPartial outage24 minutes
  • Resolved
    UTC
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    UTC
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
OCT13
Spark Cellular handover reconfiguration
CompletedMaintenance
  • Completed
    October 12, 2026 at 9:08 PMUTC
    Completed
    October 12, 2026 at 9:08 PMUTC

    Maintenance is now in progress.

  • Planned
    October 12, 2026 at 8:48 PMUTC
    Planned
    October 12, 2026 at 8:48 PMUTC

    We are planning to reconfigure the Spark Cellular handover from 10am, systems will be offline for a few min.

RexNetworks LoRaWAN is back up
ResolvedPartial outage10 minutes
  • Resolved
    UTC
    Resolved

    RexNetworks LoRaWAN is back up.

  • Investigating
    UTC
    Investigating

    RexNetworks LoRaWAN is down at the moment.

SMS Alerts not sending
ResolvedMajor outage21 hours 23 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Sep 2026

0800 Calls is back up
ResolvedMajor outage1 hour 19 minutes
  • Resolved
    UTC
    Resolved
    0800 Calls are back up.
  • Investigating
    UTC
    Investigating
    0800 Calls are down at the moment.
BOP Regional Council - Environmental Data API is back up
ResolvedPartial outage4 minutes
  • Resolved
    UTC
    Resolved
    BOP Regional Council - Environmental Data API is back up.
  • Investigating
    UTC
    Investigating
    BOP Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
ResolvedPartial outage4 minutes
  • Resolved
    UTC
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    UTC
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
ResolvedPartial outage14 minutes
  • Resolved
    UTC
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    UTC
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Gen 3 Public API is back up
ResolvedPartial outage1 minute
  • Resolved
    UTC
    Resolved
    Gen 3 Public API is back up.
  • Investigating
    UTC
    Investigating
    Gen 3 Public API is down at the moment.

Aug 2026

Gen 3 Public API is back up
ResolvedPartial outage1 minute
  • Resolved
    UTC
    Resolved
    Gen 3 Public API is back up.
  • Investigating
    UTC
    Investigating
    Gen 3 Public API is down at the moment.
Gen 4 Public API is back up
ResolvedPartial outage
  • Resolved
    UTC
    Resolved
    Gen 4 Public API is back up.
  • Investigating
    UTC
    Investigating
    Gen 4 Public API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
ResolvedPartial outage4 minutes
  • Resolved
    UTC
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    UTC
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
ResolvedPartial outage14 minutes
  • Resolved
    UTC
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    UTC
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.
Waikato Regional Council - Environmental Data API is back up
ResolvedPartial outage19 minutes
  • Resolved
    UTC
    Resolved
    Waikato Regional Council - Environmental Data API is back up.
  • Investigating
    UTC
    Investigating
    Waikato Regional Council - Environmental Data API is down at the moment.

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